Software

Up Training Troubleshooting Maintenance Software

If the Troubleshooting page does not resolve your problem then please use the form below, or e-mail: RASmith(at)QinetiQ.com, replacing (at) with @, for assistance, remembering to state what equipment and software versions you have, and who your supplier was.

Contents

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Bug Reporting

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Suggestions

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Software Maintenance Request Form

Bug Reporting

We regard the reporting and fixing of software problems as highly important and wish to encourage users of our systems to report them in as clear a fashion as possible. We will try to work out an immediate work-around and publish this on the Troubleshooting page. In the longer term we will release a new software version with the bug fixed. To report the problem, please use the form below or e-mail:   RASmith(at)QinetiQ.com, replacing (at) with @, remembering to state your problem, what equipment, operating system and software versions you have, and who your supplier was. If you do not receive a response within 5 working days then please telephone +44 (0)1252 396206, or +44 (0)1252 395655 with the above information to hand.

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Suggestions

We value suggestions for improvements from users and will do our best to accommodate them in future software versions. Please use the form below or e-mail: RASmith(at)QinetiQ.com, replacing (at) with @,   remembering to state your equipment, operating system and software versions you have, and who your supplier was. If you do not receive a response within 5 working days then please telephone +44 (0)1252 396206 or +44 (0)1252 395655 with the above information to hand.

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[FrontPage Save Results Component]

Please fill in this form and press the SUBMIT button. Your request will be sent by e-mail to the web-master who will forward it to the software developer for the product you are interested in. Privacy Policy

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Please provide the following contact information:

      First Name*
       Last Name*
  Middle Initial 
           Title*
    Organisation*
  Street Address*
 Address (cont.) 
            City*
    State/County*
 Zip/Postal Code*
         Country*
      Work Phone 
             FAX 
          E-mail*
             URL 
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Please provide the following information:

Bug Report                                Suggestion

Software Name (eg ANDSCAN, TRECSCAN)*:

Purchased from*:

Version Number (eg Beta 2.30 Rev M)*:

Operating System (eg Win98, NT4)*:

 

*Description of symptoms of problem, or suggestion for future incorporation..

 

Author: R A Smith.
Copyright © 2004 QinetiQ Ltd. All rights reserved.
Revised: August 24, 2010